Are we trustworthy?
Are we trustworthy?
At SARAUA, our priority is to ensure a safe, transparent and satisfactory shopping experience for all our customers. From the moment you placed your order to the final delivery, every stage of the process is carefully monitored to ensure that you receive exactly what you expect - there is no promised time.
Billing and Delivery Process Our billing system is automated and secure, providing immediate confirmation of your purchase. From that day on, we work to have your order prepared and dispatched as quickly as possible. We use reliable carriers that offer accurate delivery prices and an online tracking option, so you can follow your order every step of the way.
Support and Accompaniment We offer support via email to answer all your questions and provide additional information about your order. Our customer service team is available to help you at any stage, ensuring that you will have a hassle-free experience. You can also track your order directly on our dedicated page, which is available 24/7 for your convenience.
Shipping Policies We work with clear and transparent shipping policies, which are communicated to you at the time of purchase. We guarantee that all delivery rates and prices are detailed before finalizing your order, so there are no surprises.
Social Testing and Certificates The trust of our customers is our greatest proof of quality. We display in our store real reviews from satisfied customers, which attest to our dedication to providing excellent products and services. In addition, our products have quality certificates that can be verified through the photos available on our page.